About Us

The Institute of Travel & Tourism was set up to raise and maintain professional standards throughout the travel industry and for the benefit of its Members.

Membership of ITT is open to everyone involved in travel and tourism – whether employed by a travel agency, airline, tour operator, hotel, tourist office, car hire company or any other travel related business such as PR, law and marketing.

The Institute also welcomes travel and tourism educators and their students.

ITT provides Members with support and guidance at the same time as encouraging excellence and professionalism.

There are also many opportunities for Members to network and exchange views with industry peers and colleagues created through ITT's popular social and business events. 

Board of Directors

Click on Director for more information

Dr Steven Freudmann Paul Cowley Angela Day
Dr Peter Robinson
Stephen Bath Sue Kavanagh Barbara Kolosinska Stuart Heath
Claire Steiner Matthew Jackson Phil Gardner Marcus Jansa
Antonio Paradiso Danny Waine Lucia Rowe James Lewis

Board of Directors

Phil Gardner, Sales & E-Commerce Director, Thomas Cook

Phil Gardner joined Thomas Cook in 2015 and in October 2018 joined the UK Management Team as Sales & E-Commerce Director, based in Peterborough and London. Within this role, he holds responsibility for the UK’s online business, all trade business including agents and suppliers, cruise, ancillaries, sales and merchandising and commercial insight. In addition there are 2 stand-alone business units with the Group which sit in Phil’s structure, being the Freedom Travel Group and Thomas Cook Sport, both based in Manchester.

Prior to Thomas Cook, Phil worked in several product and commercial functions within tour operations at both TUI and First Choice Holidays as well leading the integration of Ireland at the time of the merger between those businesses. In 2011, he was appointed as General Manager at Thomson Cruises, where he led all commercial aspects of the business including planning and fleet development, product, yield, purchasing and on-board revenue, all contributing to a significant turnaround in profit and customer experience for the cruise line.

Phil has fast become a well-known figure in the travel industry trade and is characterised by his combination of commercial nous with a strong sense of humour.

Itt Chairman

Dr Steven Freudmann

Dr Steven Freudmann

ITT President

Chris Mottershead

Chris Mottershead

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ITT is the only professional membership body for individuals employed in the travel and tourism industry.

Corporate Partners
Amadeus Avis Babble Beyond Analysis Dnatatravel Dnatatravel First Rate Hilton Worldwide ITTG Media Thomas Cook TUI