About Us

The Institute of Travel & Tourism was set up to raise and maintain professional standards throughout the travel industry and for the benefit of its Members.

Membership of ITT is open to everyone involved in travel and tourism – whether employed by a travel agency, airline, tour operator, hotel, tourist office, car hire company or any other travel related business such as PR, law and marketing.

The Institute also welcomes travel and tourism educators and their students.

ITT provides Members with support and guidance at the same time as encouraging excellence and professionalism.

There are also many opportunities for Members to network and exchange views with industry peers and colleagues created through ITT's popular social and business events. 

Board of Directors

Click on Director for more information

Dr Steven Freudmann Paul Cowley Angela Day
Dr Peter Robinson
John Bevan Simon Johnson Sue Kavanagh Barbara Kolosinska
Stuart Heath Claire-Steiner-small2 Julie Lo Bue Said Joanna Kolatis
Matthew Jackson Matthew Jackson Marcus Jansa Antonio Paradiso

Board of Directors

Claire Steiner

Claire Steiner, HR & Talent Professional and UK Director, GTTP
Chair — ITT Education and Training Committee

An experienced freelance HR & Talent professional, Claire has worked with a range of companies including tour operators, airlines, technology providers, travel management companies and OTAs.

Since 2005 she has chaired the ITT Education and Training Committee.  Her role involves leading on a number of initiatives, including the ITT Future You programme and the annual Student Awards.

Claire is also UK Director for the Global Travel and Tourism Partnership (GTTP), an industry philanthropic initiative introducing young people to careers in Travel and Tourism.  To date nearly 2 million students have participated in the GTTP.  She is very involved in helping develop the programme and exploring funding opportunities to assist the growth of the programme into other countries.

Claire is honoured to be an industry Ambassador for the international water aid charity, Just a Drop, helping raise awareness and support of their vital work to provide safe, clean water for all.


Itt Chairman

Dr Steven Freudmann

Dr Steven Freudmann

ITT President

Trevor Harding

Join Now

ITT is the only professional membership body for individuals employed in the travel and tourism industry.

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