About Us

The Institute of Travel & Tourism was set up to raise and maintain professional standards throughout the travel industry and for the benefit of its Members.

Membership of ITT is open to everyone involved in travel and tourism – whether employed by a travel agency, airline, tour operator, hotel, tourist office, car hire company or any other travel related business such as PR, law and marketing.

The Institute also welcomes travel and tourism educators and their students.

ITT provides Members with support and guidance at the same time as encouraging excellence and professionalism.

There are also many opportunities for Members to network and exchange views with industry peers and colleagues created through ITT's popular social and business events. 

Board of Directors

Click on Director for more information

Dr Steven Freudmann Paul Cowley Angela Day
Danny Waine
John Bevan Simon Johnson Sue Kavanagh Barbara Kolosinska
Stuart Heath Claire-Steiner-small2 Ian Scott
Julie Lo Bue Said
Joanna Kolatis
Matthew Jackson    

Board of Directors

Claire Steiner

Claire Steiner, Business Excellence in Education
Chairman — ITT Education and Training Committee

A CIPD qualified HR & Training Consultant, Claire has worked in the HR field, predominantly in the travel and tourism industry, for nearly 20 years. After seven years as Head of HR for the Travelbag Group, she became an independent consultant working with a variety of clients, including: People 1st, lastminute.com, ABTA, Elman Wall and Taxi Media.  In 2010 she co-founded Business Excellence in Education, working across sectors with education and industry to improve links and promote excellence in teaching of sector specific qualifications.

Claire represents ITT on a number of industry committees – she is Chair of the Steering Group for the Accredited Travel Professional Scheme, a member of the National Advisory Council for T&T at City and Guilds and the ABTA Professional Development Steering Group.

In January 2010, ITT became programme partners for the Global Travel and Tourism Partnership, a multi-country educational programme to introduce students to career opportunities in Travel & Tourism and Claire is delighted to have been appointed UK Director.

Itt Chairman

Dr Steven Freudmann

Dr Steven Freudmann

ITT President

Trevor Harding

Itt Treasurer

Dr Bill Maxwell

Bill Maxwell

Join Now

ITT is the only professional membership body for individuals employed in the travel and tourism industry.

Corporate Partners
AmadeusAvisDaily Express/Sunday ExpressDnatatravelFirst RateHilton WorldwideThomas CookThomsonTTG Media