About Us

The Institute of Travel & Tourism was set up to raise and maintain professional standards throughout the travel industry and for the benefit of its Members.

Membership of ITT is open to everyone involved in travel and tourism – whether employed by a travel agency, airline, tour operator, hotel, tourist office, car hire company or any other travel related business such as PR, law and marketing.

The Institute also welcomes travel and tourism educators and their students.

ITT provides Members with support and guidance at the same time as encouraging excellence and professionalism.

There are also many opportunities for Members to network and exchange views with industry peers and colleagues created through ITT's popular social and business events. 

Board of Directors

Click on Director for more information

Dr Steven Freudmann Paul Cowley Angela Day
Dr Peter Robinson
Stephen Bath Simon Johnson Sue Kavanagh Barbara Kolosinska
Stuart Heath Claire Steiner Julie Lo Bue Said Joanna Kolatis
Matthew Jackson Phil Gardner Marcus Jansa Antonio Paradiso

Board of Directors

Joanna is the founding Director of Themis Advisory.

Joanna, a former partner in a City law firm, launched Themis Advisory following 20 years providing legal services to the travel and aviation industries. Following her decision to leave private practice, she founded Themis Advisory which was born out of a desire to provide current, pragmatic commercial solutions for the modern business world.

Joanna began her legal career as Group General Counsel for a vertically integrated tour operator in 1998. In 2008 she joined the boutique aviation practice, Gates and Partners, before joining Hill Dickinson as Partner and Head of Aviation and Travel in 2014 until July 2018.

Since qualification Joanna has specialised in the aviation and travel industries and her advice covers all aspects of the industry including airlines, tour operators, destination management companies, distribution and accommodation. Her expertise includes aviation and travel law, commercial and regulatory matters including the Package Travel Directive and ATOL compliance, aviation regulatory issues including passenger rights and general company commercial and contractual matters including booking terms and conditions, website compliance and commercial agreements. She also assists companies with ABTA and ATOL licensing applications, regulatory investigations and compliance issues. Joanna has specific expertise in risk management, crisis management and criminalisation in air and travel incidents, speaking frequently on this topic.

Joanna is a multi-award winning lawyer and is often in demand to speak at industry events for ABTA, IATA, Advantage Travel Partnership, ITM, Travel Weekly, Airlines UK, BARUK and ERA and contributes to a number of industry publications including Travel Weekly. She is Honorary Legal Counsel to Airlines UK and was appointed to the Board of the Institute of Travel and Tourism in 2015. Prior to this, Joanna was an AWTE board member for three years and in 2017 she was appointed to the AWTE ‘Most Influential Women in Travel’ list.

Itt Chairman

Dr Steven Freudmann

Dr Steven Freudmann

ITT President

Trevor Harding

Join Now

ITT is the only professional membership body for individuals employed in the travel and tourism industry.

Corporate Partners
Amadeus Avis Babble Dnatatravel Dnatatravel First Rate Hilton Worldwide ITTG Media Thomas Cook TUI