About Us

The Institute of Travel & Tourism was set up to raise and maintain professional standards throughout the travel industry and for the benefit of its Members.

Membership of ITT is open to everyone involved in travel and tourism – whether employed by a travel agency, airline, tour operator, hotel, tourist office, car hire company or any other travel related business such as PR, law and marketing.

The Institute also welcomes travel and tourism educators and their students.

ITT provides Members with support and guidance at the same time as encouraging excellence and professionalism.

There are also many opportunities for Members to network and exchange views with industry peers and colleagues created through ITT's popular social and business events. 

Board of Directors

Click on Director for more information

Dr Steven Freudmann Paul Cowley Angela Day
Dr Peter Robinson
Stephen Bath Simon Johnson Sue Kavanagh Barbara Kolosinska
Stuart Heath Claire Steiner Julie Lo Bue Said Joanna Kolatis
Matthew Jackson Phil Gardner Marcus Jansa Antonio Paradiso

Board of Directors

Simon Johnson, Founding Director, Shipshape Consulting

Simon is a senior executive with extensive international experience acquired primarily in the Travel & Tourism and Shipping sectors in public, private and Not for Profit ownership.

He has held senior roles at P&O Ferries, Stena Line, Sea Containers and Sealink, primarily directing marketing, sales, contact centres, pricing, yield and planning and on-board merchandising and buying functions.

He left his commercial role as Passenger Services Director at P&O Ferries in 2013 and set up Shipshape Consulting, an executive management consultancy that focuses on improving customer experience and the trading performance from retail, travel & tourism and passenger shipping.

He has at his disposal an independent team of senior executives who provide consultancy services for shipping, travel and retailing businesses across the globe.

Simon is Board Director of the Institute of Travel and Tourism, was past Chairman of the Passenger Shipping Association and Marketing Director at London Chamber of Commerce.

Itt Chairman

Dr Steven Freudmann

Dr Steven Freudmann

ITT President

Trevor Harding

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ITT is the only professional membership body for individuals employed in the travel and tourism industry.

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