LATEST UPDATES

ITT exists for the benefit of its Members, so our new feature, Pin ITT, is your opportunity to communicate your news to
other Members.

If you have a Pin ITT note, please send it to paul@itt.co.uk. Your story may make the next edition of Bullittin, and all stories
will be posted on the ITT website.​

February 2017 >>
January 2017 >>
Summer 2016 >>

Spring 2016 >>


Honoured to be presented with a long standing commitment and service award from ABTA LifeLine.
Bill Maxwell, Treasurer, ITT
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Focusing on the positives is our mantra for 2017 – helping clients grow their reputation and business and developing ourselves as better people. 
Jackie Murphy, Director, Flagship Consulting

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Looking forward to the ITT Odyssey Supper at the Groucho Club on 08 February It’s always great to be able to get access to somewhere that you can’t normally visit, unless you are a member, andvery fashionable too. Hopefully an opportunity for some star spotting too!! See you there. 
Sue Kavanagh, Regional HR Manager, Europe at Qatar Airways
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Doncaster Sheffield Airport: 26 months of consecutive growth & a record breaking year as 1.2M people use Yorkshire’s fastest growing airport.
Declan Maguire, Aviation Development Manager, Peel Airports Management
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BTM in combat mode for 2017 to counteract strong USD and weak GBP post BREXIT. Driving demand for our amazing Caribbean & Mexican resorts!
Peter Grace, Founder & Owner, Bespoke Travel Marketing
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Excitement at Traveltek as we secure 2 new sales pro's for each of our new Dubai & Singapore offices. Next stop Hong Kong then Sao Paulo 
Kenny Picken,
President & Group Managing Director, Traveltek Group
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Exciting times at GEC as Hershey & Harrisburg come onboard to join Philadelphia, Brandywine Valley & Valley Forge as we continue our promotion of Pennsylvania. Welcome also to Mark White who joins as my new partner.
Greg Evans, Director, The Greg Evans Consultancy Limited
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Bemused by Brexit? Perturbed about the Package Travel Directive? For all your travel & leisure law needs and queries – Travlaw LLP Solicitors are your first and last port of call. Call now for a no obligation chat – 01132 580033.
Matt Gatenby, Partner, Travlaw LLP
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Clear and crisp January skies have been great for our Astronomy from Ancient Places programme, taking visitors into the historic English landscape and observing the night sky. Our ancient Chinese astronomy sessions have been particularly popular for their unique and fascinating insight into Chinese history. 
John Swann at The Travelling History Company
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Venue arranged, Guest Speaker booked, food choices made, after party venue is sorted. The first Attraction World Conference is coming along nicely. Now just to do the important bit and articulate the amazing plans the company have in to a fun and engaging presentation!  
Simon Applebaum, Managing Director, Attraction World

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Hectic end to 2016 at Railbookers. Joined ABTA, obtained full ATOL license, launched two new websites, printed two new brochures and introduced a brand new tour operator, Amtrak Vacations to the UK. 2017 doesn’t look like being any quieter. 
Peter Traynor, Managing Director, UK at Yankee Leisure Group

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It’s all about promoting how you can travel #OutoftheOrdinary with Kuoni; showcasing the range of holidays from Safari to Cruise, Premium Beach to Escorted Touring. In store, selected John Lewis and Travel Agents. #MorethantheMaldives :) all systems are go!
Dean Harvey, Marketing Director, Kuoni

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What a start to the year - our candidate & vacancy numbers are both up YOY inc new Product, Commercial and Sales roles. Bodes well for 2017! 
Tim Robinson, Sales Manager, C&M Executive Recruitment
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A group of 2nd year students from Manchester Met spent a week in New York City at the end of January researching visitor experiences. 
Ed Bielinski, Programme Leader Tourism Management, Manchester Metropolitan University
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THE CRM and Marketing Automation specialists for the travel industry. 14 awesome current travel clients and counting. We know which customer levers to pull to make profit.
Ray Hazeldene, Managing Director, Marketing Radar
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Well-known UK travel brands Travelsphere and Just You have been acquired by G Adventures, adding to the leading small group operator’s portfolio of brands. They will retain their separate brand identities and remain based in Market Harborough.
Casey Mead,
PR and Communications Manager, EMEA, G Adventures
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At DMC World Representatives we have major projects right now with our DMCs from Morocco, Jordan, Oman, India and Argentina. Exciting times! 
Jes Paine, Owner, DMC World Representatives
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From #Hertfordshire to #Herefordshire. Having fun as #Airbnb host in my new home #Pembridge #Black&WhiteVillageTrail. Soon to #represent fab new chic #hotel!
Andrée Edwards at Oyster Marketing

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Botswana Tourism sponsors ITB for 2017. Come and meet the team to find out about exclusive, luxury safarisin untouched wilderness. 
Dawn Wilson, Representative - UK & Ireland, Botswana Tourism Organisation
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The new year has begun. And so have I, with a thought.  Have mothers failed? What happened to what they used to say to their sweet little children: ‘Don’t fight! Share your toys and play well together’?.”
Anil Kumar at Citybond Suretravel
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What now “the Donald” has arrived? I’m pleased to see more US forward bookings, but is there another message there? Are we really best pals? 
Ken McNab, Managing Director, The Travel Company Edinburgh

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The Travel Visa Company are delighted to announce that we now offer both a Tourist and Work/business eVisa for travellers visiting Myanmar(Burma).  01270 250590 for more information. 
Philip Ashwell, Head of Sales, The Travel Visa Company Ltd

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New year, new branding, new site, new plans we aren’t doing things by halves at Holiday Extras and never will. Already prepping for the summer!!...slow down 2017!! 
James Lewis, Sales Partnerships, Holiday Extras

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Exciting times ahead for England as plans progress for Mayflower 400 anniversary in 2020. We’re busy developing new itineraries for overseas tour operators – available online soon! 
Emma Tatlow,
Mayflower - National Visitor Project Manager, Destination Plymouth
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Busy week ahead, UN World Ethics meeting in Madrid Monday, JAD Lecture with Leading War Correspondents at RGS Kensington Thursday and fly to Cambodia to see Just a Drop project work Saturday .Life’s never dull! 
Fiona Jeffery OBE, Chairman, Just a Drop and Non-Executive Director
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JEWELS TRAVEL & HOSPITALITY RECRUITMENT - are proud to announce they have expanded and also recruiting in Europe - with large brands currently recruiting in Venice, Paris, Germany, Spain, Monaco, Denmark.  We offer discounted recruitment fees to ALL ITT members. Email for TOB/reduced Fees.  Look forward to seeing you all at Conference in Italy!  Julie Larman, Managing Director, Jewels Travel & Hospitality Recruitment
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Exciting start to 2017 for TTC. Several pieces of M&A work underway, planning next months Travel Luncheon Club, and car shopping for our debut in this years Travel Trade Crusade. Deals, Meals and Automobiles" 
Simon Brodie, Director, THE TRAVEL TRADE CONSULTANCY
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Currently busy setting up a new online tour operator for launch in Q2 with a whole new team and new offices. Exciting times ahead! 
Joanne Colman-Bown ____________________________________________________________

Visit us at CSFS.CO.UK to see just how your staff might benefit from your employee benefits programme being benchmarked against your sector.  #autoenrolment; #workplacenursery; #improveyourbenefits @csfs 
Paul McGuckin, CEO, C S Financial Solutions
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AllClear Insurance predicts a record breaking 2017. Mr Big Tick will be back on your screens in mid Feb promoting our specialist travel insurance. https://www.youtube.com/watch?v=xRq9-RJnObc 
David Marsh, Chief Operating Officer, AllClear Travel Insurance

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Halo’s iCarhireinsurance.com new app feature SNAPs lets you record the state of your hire car. Join our affiliate programme on Webgains” 
Ernesto Suarez, CEO,
Halo Insurance Services Limited
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Weeconomy is growing fast in Europe helping to drive customers back to the High Steet, giving customers cash back, businesses get cash back to their bottom line a free marketing tool . Wee will be in the UK this summer. https://wee.com/i/fc/29753382 
Nigel Ham, Director, NIJA Ltd

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We were delighted to win Silver (very apt!) at the British Travel Awards for Best Travel Reviews Website, and we’re looking forward to our own Silver Travel Awards on June 8th at Madame Tussauds where we will be celebrating the best in travel for the over 50s. 
Debbie Marshall, Managing Director, Silver Travel Advisor
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SandyBeach International starts 2017 with exciting travel trips and events ahead. Kicking off with a quick flit over to Dublin Holiday Show next weekend followed by London events through February which include BBC Hard Talk at the Royal Geographical Society and ITT at the Groucho Club leading up to ITB Berlin in March. Then ‘must’ visits to our International clients luxury properties gathering their updates to relay to our travel partners. 
Sandra Bruce, Sales & Marketing Manager, Sandy Beach International
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When I travel, I always try to remember a country is not designed to make me comfortable, its designed to make its own people comfortable. 
Ken McLeod, Director for Industry Affairs, Advantage Travel Partnership
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It’s been a busy month looking for adventure travellers and those looking for corporate fundraising challenges to take to the high seas this year onboard #WalesTallShip @ChallengeWales #CharityChallenge 
Vicky Williams, Business Development Manager, “Challenge Wales | Wales’ Tall Ship”

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A glorious sunny morning on the Hampshire Riviera, made all the better by my clear-headed smugness from not attending the Business Travel Awards last evening. It’s the port that gets me every time! 
Adrian Williams, Director, Business Travel Direct

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Specialist in Group only ground service, we have seen a massive increase on “European Inbound Tours” and we are now expanding our Accommodation and Tailor Made Tours to Travel Agents in the UK. groups@tour-box.co.uk. 2017 looking to be a very busy year! 
Karen Layzell-Cianfini, Owner/ Managing Director, Tour Box Ltd

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Exciting times at The Air Travel Consultancy, Anna has recently joined the company to enable us to continue to provide an excellent level of service to new and existing ATOL holders, ABTA members and IATA accredited agents helping them to navigate the ever-changing licensing and regulatory landscape. 
Nick James, Director, The Air Travel Consultancy Limited
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CzechTourism is uncovering ‚The Best of Baroque‘ this year - Top sites, UNESCO, Baroque Gardens, Baroque under Your Own Steam: on foot or by bike, Baroque Chateaux, Geniuses of Baroque, Gastronomy and Traditions.  Katarina Hobbs, Director - UK & Ireland, Czech Tourism

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As our business powers into 2017, Team IP Solutions' training begins for the London Revolution Cycle ride; 185 miles across 2 days for children's charity 'Shooting Star Chase.' #allaboutthejourney
Caroline Ryder-Huf, Senior Consultant, IP Solutions
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It’s 4:00am and I am still thinking - extend our January Extravaganza or not? Then I thought no, go back to bed, and a note to self; get a life! Happy January from all at TIS! 
Nasser Gerab,
Director Product & Marketing, Travelbrands Limited
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2017 will see Hotel Rooms and Travel offering career opportunities to like-minded people who have a genuine desire to see the World with their work.  As we expand our horizons so will they! 
Rob Owen, CEO, Hotels Rooms and Travel

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Operating an executive twin aircraft out of Bournemouth as an AOC air taxi.  And a Cessna spares business, keeping me busy. 
Stephen Bath, Managing Director, Skycab Ltd

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getabed is delighted to welcome Angela Muir and Paul Hewer to strengthen the sales team in the UK, Europe and GCC in 2017 and beyond.
Tony Quinn, Managing Director Uk, getabed
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The year got off to a flying start for Affordable Car Hire, winner of the Travel Weekly 2017 Globe Award for Best Car Rental Company - the fourth year in a row Affordable has received this prestigious accolade. Angela Day and the team would like to thank everyone who voted! Thrilled to win!! 
Angela Day, CEO, Affordable Car Hire
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The Sterling is likely to be lower and remain volatile over the next couple of years, trade becomes interesting. Expecting it to strengthen slightly over the next few weeks as we are still to see the full reaction of Dollar to Trump's policies. This would impact the Euro and with the Dutch elections nearing we could see the Euro edging towards 1.20 marker.  With the Dollar being strong more Americans on Short-Break are heading our way. With more NFL games to be played in the UK will see an increase too. Better days ahead for UK Tourism & Hospitality. 
Noel Suganthan, Director, Monex International Limited
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Just been organising Travel Technology Initiative’s Spring conference on data and personalisation – 14 March in London. 
Paul Richer, Senior Partner, Genesys

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New Year, New Site for Journeys Travel Insurance.  Plans for a fresh new travel agent facing site are underway, current launch plans are Spring 17!  Watch this space….. 
Patrick Chong, Managing Director, Journeys Travel Insurance

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Suppliers can now communicate to 75k UK travel professionals using OTT quick course to announce new destinations, hotel, routes. 
Julia Feuell, Managing Director, OTT

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Finalising media plans (welcome back Tourism Thailand). Planning Travel Trade Crusade #TTC17 - car needs to be ‘stand-out’ crazy for July. 
Kim Romanski, Director, Romanski
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At Undiscovered Destinations we are busy planning a range of exciting new trips for 2017 and beyond. We expect to continue with our excellent revenue and passenger number growth in the coming year. 
Aled Evans, Head of Business Development, Undiscovered Destinations
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Complaints are a golden opportunity to reflect and take action. Be more afraid of not knowing - your customers are your eyes and ears. 
Jo Sigalov, Troubleshooting & Marketing Expert, Joanna Sigalov & Associates
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Malta is in the public eye as it holds the EU presidency for next six months. Valletta, gears up to be European City of Culture 2018 and is now booming as a city break destination. 
Peter Vella, Director UK & Ireland, Malta Tourist Office

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Our Travel by Design High Street Agency now advertising our Window on the World celebrating Northern Belle Charter Train Event raised £8000 for Local Childrens Charity taking 108 clients to Edinburgh. Next window Peru showing the breadth of what we do….interesting and different all around the World, trains boats and planes. 
Kristina Hulme, Managing Partner, Travel by Design Group
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I just signed up for ITT for 2017. Can’t wait to meet fellow members at Network ITT in London.
Jaklien van Melick, Marketing Manager, Dolphin Dynamics
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Lots of news coming up at cosmos tours and cruises. Big projects underway and all to be communicated in early April. Team working hard on delivering new products and a new approach for our business. Very exciting times and agents and travel partners will be key to our future success. 
Giles Hawke, CEO, Cosmos Tours
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We’re expanding our trade sales team again to continue to deliver even more support for our travel industry partners = More staff, more support and more focus for agents and operators, busy times ahead at Fred!!” 
Neil Herbert, Head of Sales, Fred. Olsen Cruise Lines

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New Year, new opportunities, new challenges.  Here at Horncastle Travel, we welcome the opportunity to become even better at what we do - to supply first class travel management. 
Christina Drummond, Managing Director, Horncastle Executive Travel Ltd

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Artemis continue to expand its range of built to live in apartments and villas, Started in Turkey, then Cyprus now adding the resorts of Estepona and La Duquesa on the Costa Del Sol, great area and terrific accommodation. 
Nigel Harris, Sales and Operations Director, Artemis Travel

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Busiest January we have ever seen – busy identifying and challenging the fraudulent sickness claims hitting the travel industry en masse. 
Linda Alliston, Managing Director, The Travel Advice Centre

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The Jamaica Tourist Board is posed to announce the highest visitor numbers to Jamaica from the UK yet, surpassing their 200k record broken last year
Elizabeth Fox, Regional Director UK/N Europe, Jamaica Tourist Board
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We’ve been a bit anxious about the Brexit effects on travel – but the public don’t seem to be! The thirst for travel remains strong in Q1 as we see passenger numbers in DIY travel continue to rise year over year! 
Daniel Boardman, Head of SEO, Hoppa

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It’s great to know that Enable Holidays is the award-winning brand for accessible holidays, but the most satisfying part of my job is helping more disabled people enjoy more of the world. 
Lynne Kirby, Managing Director, Enable Holidays
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Busy times at Bluesoup. Bedding in new clients like Exodus, optimising big pushes for current clients, & trying to find somewhere for 24ft inflatable Eden Easter Egg! 
Ben Duhig, Managing Director, Bluesoup

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a hectic start to the year with plenty of travel activity, and a healthy level of acquisition interest across both corporate and leisure travel. Just finalising the details for this year’s Barclays Travel Forum in May which will be announced soon.
Chris Lee, Director, Head of Travel and Professional Sports, Hospitality and Leisure, Barclays Bank PLC
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Phew, final plans now in place for our Association of Group Travel Organisers AGM at the Excursions Show onSaturday at Alexandra Palace.  Mike Bugsgang, Chief Executive, AGTO
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Currently sandwiched between our two Destinations Travel Shows. M’chester last week, London next. Thousands of trips booked + Michael Palin speaking at London! 
Stuart Hunter, Portfolio Director, Clarion Events Ltd
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Freedom to Fly Updates 2017 - Sky News Appearances / International Conference Presentation Summer Lisbon - The Sky is no longer the limit.  Nominated for Professional Lifetime Achievement Award. 
Elaine Iljon Foreman, Director, Freedom to Fly
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Started 2017 very well at Wardle Travel. More and more clients are booking with traditional agents where they know their money is safe. 
Doug Wardle, Director, Wardle Travel
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Exciting times for Manchester College Studentson work experienceManchester Airport....  Our students are focused on securing work experience, 9 students have begun working at the airport and will continue throughout the year combining both theory and practical experience, which is fantastic, find out more on facebook/tmctravelterminal 
Liam Waddington, Departmental Team Leader (North & South) Travel / Tourism / Aviation, The Manchester College

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The Edge Hotel School, at the University of Essex, welcomes its new February intake on the intensive BA(Hons) Hotel Management Degree. Next intake, September 2017! 
Andrew Boer, Principal, Edge Hotel School

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Jamie-Lee Abtar hosts Travel Talk: Managing Your Digital Footprint on the16th March 17in London.Networking, knowledge & 2 course dinner!  Jamie- Lee Abtar, CEO & Founder, Be Distinctly Different
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Just completed changes to 25 New Zealand itineraries as a result of the earthquake in Kaikoura . Happy Days ! 
John Lightwood, Director, Silver Fern Holidays
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It’s all go @ natgeotraveller.co.uk. You will find the 2017 Cool List, details on NGT Festival in Sept ‘17 and see our 2017 photo contest finalists. Matthew Jackson, APL Media / Nat Geo Traveller. 
Matthew Jackson, Managing Director, APL Media
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'Continuing to shake up tourism in Northwest Florida! Introducing new ideas and new players to the beautiful Panhandle. It's perfect for incoming UK tourists and companies.
Martin Owen, Owner, Owen Organization LLC
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'Supreme Court latest ruling that Parliament must have say before Brexit Article 50. No doubt Daily Mail preparing more 'enemies of the people' headlines before the vote. Free Press? Yeah right!  
Lord Peter Snape, House of Lords

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Exciting times ahead - hot on the heels of Hill Dickinson’s Annual Travel Law Seminar, planning has already begun for November 2017’s seminar and in the interim we have some interesting events lined up including gastric illness – not a subject for the faint hearted! 2017 is off to a flying start!  Joanna Kolatsis, Partner - Aviation and Travel, Hill Dickinson LLP

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We’re all so excited for our India Fam in May, our tours to this fascinating part of the world are some of our bestselling, and we’re offering two new tours for 2017! 
Richard Forde, Head of Trade Sales, Newmarket Holidays

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'What a start to the year. Vegas, Hawaii, New York State and Serenity Holidays have recently joined Equator Learning’s agent e.learning portfolio. Travel Uni has just topped 200,000 users worldwide. It says a lot about the power of knowledge. 
Chris May, Managing Director, Equator Learning and  Travel Uni

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Working with Variety Cruises, so must try the product - Seychelles for a week aboard MV Pegasus here we come! Loving part-time work! 
Nigel Lingard, Director, Reader Offers Ltd
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While everyone is bemoaning the USA election results and Brexit for once our $ and euro contracts are proving a higher £sterling income than this time last year! 
Alison Cryer Representation Plus/First PR

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After a record number of cab trips in December we're eager to get the new year started with some exciting new travel partnerships coming soon!  Barney Hapgood, Partnerships Manager, minicabit

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Exciting times here at Carnival Cruise Line – we’ve just gone on sale with our newest ship Carnival Horizon – joining the fleet in 2018. Europe and the USA here we come! 
Erin Johnson, Marketing Director UK & Ireland, Carnival Cruise Line

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Launchedhttps://www.travelbureaudestinations.com/targeting high net worth individuals travelling to the UK from overseas. Thrilled at being signed up by AMEX as their Crafted Journeys UK partner.
Manuel Mascarenhas at Travel Bureau

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2016 saw major operator failures (Low Cost and All leisure), political and terrorist upheaval in popular tourist destinations and extreme weather conditions causing major issues to the UK travel industry. Affirma has never had so many enquiries about insurance based risk management solutions. Make sure you protect your company against the unexpected and get in touch. 
David Sharp, Director, Affirma
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Looking forward to 2017 and all it brings in innovation and opportunity in the travel sector. GfK will be continuing to track all that leisure travellers think&do. 
Helen Roberts, UK Head of Travel & Hospitality, GfK
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M&A New Year.......international buyers & private equity circling keen to acquire niche clearly differentiated travel businesses with loyal customers……busy year ahead. 
Deborah Potts, Director, Summit Advisory

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Great Singapore trip, in January, to launch new Seabourn Encore and on return new Holland America ship announced ...how lucky am I !
Lynn Narraway, Managing Director UK and Ireland, Holland America Line & Seabourn

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Forward thinking at Goodlife Florida Villas! Handpicked, individual 3-10 bedroom Villas available to book up till 2019! 
Geoff Hartley, Director, Goodlife Florida Villas Ltd

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Prepping for a high profile b2b event, promoting freediving in the Maldives and planning a group press trip to Dubai, 2017 is looking good so far! #watchthisspace 
Gail Palmer, Managing Director, KTA Public Relations

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National assemblies are not allowed a say on Brexit, so triggering Article 50 by the end of March is still on. Theresa May says this changes nothing.’  Jonathan Delaney, UK Sales Director, AFEX
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Busy and exciting times! 2017 has already brought us new business and we continue to keep fantastic relationships with our existing clients. #BeInsured  Louise Bates, Sales & Partnerships Manager, Rush Insurance Services Limited
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Introducing Sherbet Media’s digital elite London taxis with Wi-Fi and digital screens, allowing the travel & tourism market to have a brand presence across London. 
Asher Moses, CEO, Sherbet London

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Looking to forge strong working relationships with all the other travel & tourism businesses advertising in Best of Norfolk 2017 edition. 
Matthew Hawkes, Owner, Anglian Chauffeur Service

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Busy building cultural itineraries for Visit Hull & East Yorkshire targeting Dutch and German travel trade and media to promote Hull City of Culture, Leeds 50th West Indian Carnival, Manchester International Festival and Liverpool’s 50 Summers of Love. 
Helen Palmer, Director, Creative Tourist
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2017 off to a flying start, in between responding to government policy statements over Brexit. Another visit up north to Leeds to assess a night economy research project. Still mentoring an interesting business start-up facing challenges from Planning authority. Too many meetings already, so planning a quick ski trip with snowboarding mad brother. The diary dates are filling fast with ITT Events to book, must not miss conference in Italy this June. I’ll need a holiday soon! 
Brandon Crimes, Director of Research, Tourism Matters
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Exciting news! Travelsphere and Just You have recently been purchased by G Adventures the world’s leading independent adventure travel company – the future is looking exceptionally bright for these beloved brands. 
Georgia Lewis, Business Development Manager, Travelsphere
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Had to buy a new suitcase today, old one's had enough of seeing the world. We haven't. Looking forward to 2017 travels. Anna Hyman, Writer/Editor www.foodytraveller.com____________________________________________________________

Travel Unwrapped introduces DNA Unwrapped, testing your DNA, & travelling to discover the cultures of your ancestors. www.dnaunwrapped.com  Rebecca Fielding, Director, Travel Unwrapped
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2016 saw Sagittarius nearly double in size with many new exciting digital transformation projects for some of the UK's largest Tour Operators. 
Paul Stephen, Managing Director, Sagittarius Marketing (Kent) Limited

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MSC UK & Ireland continue their growth apace, we have now doubled the trade sales team, enjoyed record January sales & with 2 new ships this year 2017 promises to be ‘The Year of MSC’
Antonio Paradiso, Managing Director UK & ROI, MSC Cruises Ltd

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Robots, chat bots and artificial intelligence: the stuff of science fiction is now reality. That excites me. But regardless of the mechanics, travel is about connecting people and ideas – and that will never change. 
Champa Magesh, Managing Director, Amadeus UK
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After starting a new venture in 2016 we relaxed by sailing the Caribbean at Christmas and drinking rum punch on the beach at New Year.  Perhaps we should all try it? 
Bill Howie, Chief Executive, Variation Holdings Ltd
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Things are heating up at SprinkledMagic HQ - branded cupcakes are expanding to chocolate and fondant toppers. Gluten free cakes are becoming even more popular. Ability to send cupcakes UK wide is a real hit....and on personal level Sarah got engaged! 
Sarah Campus, MD, SprinkledMagic
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'Just back from our global virtual payments conference in sunny San Diego. 2017 has started at a terrific pace and shows no signs of slowing down. Buckle up people!
Ian Johnson, Commercial Director, WEX
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Excited about 2017 as Norwegian Cruise Line welcomes N. Jade to Southampton for some ex-UK summer cruising, fresh from a multi-million dollar ship upgrade.
Francis Riley, Senior Vice President International Marketing, Sales & Operations, Cruise Line Holdings Ltd
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@RoosterPR is celebrating the Chinese Year of the Rooster: using PR & digital to drive bookings for China Southern, Tianjin Airlines & new clients Flight Centre & ABTOT.
Melissa Hobson, Account Director, Rooster PR
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Great year ahead for our family business with a fresh new web design and expansion plans, creating for our guests more than a holiday in Croatia.  Edita Dolfini, Founder, Istria Holiday Homes

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Very strong start to 2017! Lots of activity and much excitement around Silver Muse, launching in a few months and Silver Cloud moving over to the Expedition fleet. Still leading the way in innovation in the ultra-luxury cruise segment…Thanks to everyone for supporting us! 
Lisa McAuley, Commercial Director, Silversea Cruises

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Co-creating future Tourism Managers – excitement mounts @UniofHerts as Tourism graduates prepare for their annual symposium in conjunction with industry partners @TuiUKJobs @HiltonWorldwide @ABTA 
Alethea Bradley, Subject Group Leader Tourism, Hospitality & Event Management, University of Hertfordshire
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Amstar DMC was globally recognised as Partner Winner with BCD Meeting and Events for the Most Impactful Effort Towards Corporate Social Responsibility(CSR) Part of an Incentive Programme ,at the 2016 SITE Crystal Award Ceremony.
Eugene Rybicki, President, Amstar
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2017 off to a fantastic start, 3 TW Globe Awards in the bag, Travel 2 and Gold Medal teams are exceeding all targets and #6nations is just around the corner
Andrew Fry, Managing Director, Nova Direct Mail Ltd ____________________________________________________________

At last companies are investing in positive communication training throughout their business. We have delivered measureable results in sales, service and employee engagement. Don’t be left behind.
Debbee Dale, Director, Debbee Dale Development ___________________________________________________________

Are you ready to PARTY HARD?  Party Hard Travel have launched a brand new trade platform & are looking agents to sell their packages. Email agents@partyhardtravel.com 
Nathan Cable, Head of Sales & Marketing, Party Hard Travel
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Promoting Golf Aberdeen City & Shire this week as part of the Scotland Home of Golf Team at the PGA Merchandise Show, Orlando.
Hector Emslie, MD, Golfers Scotland Ltd
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'The more Ii look back to my working life, the more I appreciate that knowledge and experience remain fundamental for all my next decisions'.  As Plato said A GOOD DECISION IS BASED ON KNOWLEDGE - an ITT member since 1994. 
Gianfranco Selvaggi
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Paradise Wildlife Park is now a charity! For more info about 'Zoological Society of Hertfordshire' and the official launch visit www.pwpark.com 
Lynn Whitnall, Managing Director, Paradise Wildlife Park
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Leeds Beckett University, Centre for Tourism and Hospitality strengthens its range of expertise following the appointment of a new international leading academic, appointed as the new Head of School. Professor Roy Wood, currently working at the University of Macau, has extensive publications and management experiences across a range of global educational programmes. Roy will begin his new post in May 2017.
Trish Coll, Senior Lecturer Tourism Marketing, Leeds Beckett University
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Fantastic end to the year with Post Office winning Best Foreign Exchange Provider at the British Travel Awards! Don’t forget to keep an eye out for our Flash Sales in 2017!
Liam Hodge, Head of Insight, First rate Exchange Services
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Princess Cruises has just confirmed another new ship is on order. That's four to be delivered over the next six years. Exciting times ahead!
Tony Roberts, Vice President UK & Europe, Princess Cruises
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By the time you have read this hackers could have stolen your most precious information. No one is safe don't let the threat of a Cyber attack become a headache for your business, let us ease away your tension. Call Vito Sepe at Arnold Fisher 01923 298435 
Jackie Knight, Group Marketing & Media Manager, Seventeen Group
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We are very pleased with our strong start to year and the extra business we have brought in from our newly redesigned websites. We look forward to opening our new retail shop in Leicester whilst still on the hunt for new locations for shops. 
Sharon Munro, Chief Executive, Barrhead Travel
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January is always a busy time in recruitment and this year is no different – not that I’m complaining! Much demand for digital and ecommerce roles at the moment. 
Gail Kenny, Managing Director at Gail Kenny Executive Search
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There are about eight million kids living in orphanages and residential care facilities around the World. Here’s the thing, though:four out of fiveof them have a living parent or family member. In Cambodia, the number of orphanages has grown by 75% over the past decade, yet technically, the number of orphans has decreased. In 2017, Intrepid Travel will be the first major travel company to Rethink Orphanages and will place a “deeper focus” on the issue of child protection.https://www.intrepidtravel.com/adventures/why-were-rethinking-orphanage-tourism/   
Joy Lacana, Head of Industry Sales, Intrepid Travel Group UK
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We’re all excited about our 2017 members conference, which takes place at Club Med in Provence in May, we’ve some awesome speakers lined up. Including a true sporting legend, Sir Chris Hoy!
John Sullivan, Head of Commercial, Advantage Travel Centres
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Daily Express readers are in for a treat this weekend, as the company are publishing the first issue of “Let’s Go”. Appearing inside “Saturday Magazine”, 24 pages jam packed with fantastic holiday deals and informative editorial from the around the globe. 
Mark Bennett, Travel Manager, Northern & Shell Media
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Tigerbay is excited to be working with Mark Warner on a Virtual Reality ski holiday simulation for website integration. To be showcased on our stand T344 at Travel Technology Europe. 
Vicki Tittley, Business Development Manager, Tigerbay Software Ltd
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Biggest challenge of 2017 is how to avoid political uncertainty - Brexit, Trump, whatever - distracting from business fundamentals. Still a solid time for the sector and smart companies across the country. Make Travel Great Again!  Tim Hames, Deputy Chief Executive, BVCA

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Exciting times!  We’re busy making travel companies stand out with their own unique look & feel. In a crowded market, why look the same? 
Keith Worthington, Creative Director, Red Engine Group
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It’s been a great 2016 here at LJLA with passengers up by 11% and a really positive reaction to our terminal and customer service improvements. The challenge ahead: to better this in 2017.
Mark Povall, Director of Air Service Development, Liverpool John Lennon Airport
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Busy start to 2017 helping travel companies transition technology into the cloud, our white paper covering this topic is released in Feb!
Mark Jordan, Director, Smart Telecom (GB) Ltd
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For something new TVTravelmedia is offering the opportunity for all tour operators to have presence on TV.  We will use your video asset to create a 5 minute promotional broadcast ready piece that we will air on the Local TV Network.  TV is not just for large tour operators, we make it accessible to all, tourist offices, small tour ops, hotels in fact any travel product or destination that wants to be seen by an audience on TV.  Please look at our website where you can download a media pack.  Ww.tvtravelmedia.com 
Abhi Dighe, Managing Director, Tvtravelmedia Ltd
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Finishing our record year this week, Midcounties Co-operative Travel goes from strength to strength and has BIG plans for growth in 2018. 
Alistair Rowland, Group General manager - Specialist Retail,
The Midcounties Co-operative
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On Tuesday 24th January:- morning spent in meetings …. arrived into the Enfield office lunch time with pizza and presentations!! Certificates for Length of Service were awarded to a dozen members of the team…. As well as, one person being presented with a 15 year’s certificate another received a 25 year accolade … gold watch.  But none of these loyal team members are unique as 65% of the staff at Jetset have been with the company for at least 10 years!!  Congratulated the team on a great start to the year not only in terms of booking volume increasing by 12% on Jan 2016 but on Service Levels being of a very high nature throughout the month making it easier for the trade to book flights and packages. 
John Bond, Chairman at Jetset Tours, Flights & Tailor-made Holidays

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In April we celebrate 10 years of Languages for Life Ltd. With over 4,000 qualified, experienced linguists, specialised in many subject areas such as legal, technical, medical etc., we support our clients through translations, interpreting, voice-over services and much more. 
Brigitte Peach, Managing Director, Languages for Life Ltd

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Having sold my tour operation after 52 years in the sector, I am now able to look at the industry as an " outsider".  Due to the unknowns and no real Gov specific plans re the future, all within the sector should review their financial position and adjust accordingly.  Forex and overheads could be the issue for certain companies and type of packages or marketplace with others.  Review now and think of your clients. Plus keep in mind -- turnover is vanity, profit is sanity. 
Ian Kerr F.Inst.TT
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Busy and exciting start to 2017, 10 days to the launch of our new flight the Auckland and stopped smoking for 20 days now! 
Kieran Farragher
, Sales Manager UK & Ireland - Leisure Sales, Qatar Airways
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Thanks to generous support from the travel industry, the Family Holiday Association charity helped 5,184 struggling families enjoy a day trip or short break in 2016. Happiness for 11,000 children! 
Alison Rice, travel journalist & broadcaster

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Life outside the box being the travel industry for 30 years plus running profit centres which are enjoying a good ROI for luxury longhaul which I setup 3 times historically. A lack of vision closed my brilliant team within less than a year. Onwards forward 
Sam Eliatamby, Ex Product Director (
sameliatamby@yahoo.com)
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Our top scoring NPS shows that we are one of the world’s best at caring. We get customers for life by caring for them and staying in touch after they booked and travelled. 
Paula Emmenegger, Travel Consultant, Travel Counsellors
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Alan Pattison heads our TRP team offering a range of in-house policies for all types of Operators/Agents along with developing new products to meet the constantly evolving exposures faced by our clients. 
Alan Pattison M.Inst.TT, Account Director, Travel Risk Professionals
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Ras Al Khaimah's adventure tourism offering soars to new heights with launch of first commercial via ferrata on UAE's highest mountain. 
Thomas Johnson, Account Executive at Tourism Development Authority Government of Ras Al Khaimah

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Croatia has seen a 26% increase in overnight stays from UK visitors in 2016 versus last year. To accommodate this increase in demand for holidays to Croatia, there will be 19 new flights from various UK to Croatia in 2017.  Ivona Grgan, Director, Croatian Natinal Tourist Office
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2017 promises to be an exciting year for Dolphin Dynamics. We’re starting off with a new product launch in February, which will be revealed at the Travel Technology Show at Olympia. Come and see us there. 
Roberto Da Re, Founder and CEO, Dolphin Dynamics
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Becoming an independent company allows us to invest in our three core capabilities: technology, innovation and distribution – further enhancing our portfolio in the fast-growing bedbank sector where we see strong growth and consolidation opportunities. 
Anna Igual,
Business Development - EuropE, Hotelbeds
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Lonely Planet has lived and breathed travel for over 40 years, today providing expert advice to our loyal audience of travelers across digital, print & mobile channels. 
Ali Teeman,
Director, Client Solutions (EMEA), Lonely Planet
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Kenneth Macleod team for the Kilt Walk to raise money for CHAS, currently celebrating Burns night with our haggis, neeps and tatties. 
Elaine Tait, Managing Director, Kenneth Macleod Travel

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Promoting Golf Aberdeen City & Shire this week as part of the Scotland Home of Golf Team at the PGA Merchandise Show, Orlando this week.  Hector Emslie, MD, Golfers Scotland Ltd
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Exciting NEW initiative from MBR -Top performing agents during peaks to be rewarded in style at the new Peaks Performance Awards May 3rd. 
Nadine Rankin, Joint CEO, AMG Ltd
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Looking forward to meeting more great entrepreneurs this year - our industry is blessed with many and last year I worked with some of the best. If only more could be persuaded to take external advice: the right advice can save time and money, and make a difference between a critical event happening or not (e.g. investment). Ask your friends and contacts to recommend someone they trust. 
Katya Thomson, Founder, Temerity Consulting
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BTA 2017 strategy mtg done. New airline categories and event theme decided. Nominations open 1 April. More TV and press coverage planned. Team all fired up! 
Lorraine Barnes Burton, CEO, British Travel Awards

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Kenneth Macleod team for the Kilt Walk to raise money for CHAS, currently celebrating Burns night with our haggis, neeps and tatties. 
Elaine Tait, Managing Director, Kenneth Macleod Travel

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University of Wolverhampton scored 100% overall satisfaction from our BA Tourism Management students in the latest National Student Survey!
Dr Sammy Li, Lecturer of Tourism, University of Wolverhampton

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Look out for TIF Group’s new initiative Travel Insurance Explained, helping the customer understand travel insurance in a fun way. 
Richard Smith, Underwriter, Travel Insurance Facilities

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New ITT member, the Destination Marketing Group, knows that not everyone wants or needs a long-term PR contract, so it offers colleagues a “Pay as You Play” PR service! 
Philip Cooke, Managing Director, The Destination Marketing Group
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A new year, a new website and a cracking offer from Walt Disney World Resort in Florida – exciting times ahead! 
Annabel Cove, Head of Trade Sales and Marketing, DoSomethingDifferent.com
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"In 2017 @royalbruneiair will live up to its reputation as one of 2016's Most Loved Airlines by adding 7 new A320neos to the fleet #comfort
Aurora Kataroshi, Account Executive – Trade, Royal Brunei Airlines

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I started out in the travel industry with nothing….& I have still got most of it left…… All I ask is a chance to prove that money can’t make you happy.  Graham Balmforth, National Sales Manager, Superbreak

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I’ve been promoted to Executive Vice President, Customer at Virgin Atlantic, and will now oversee all 6000 of our customer-facing staff. 
Mark Anderson, Executive Vice President, Customer, Virgin Atlantic

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‘Sixt looks set for a great 2017 with a new location in Aberdeen, the introduction of the Range Rover Sport, Jaguar XE and XF to the fleet as well as some more fun surprises coming up.
Per Voegerl, Managing Director Commercial & Administration, Sixt Rent a Car
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Our wonderful final students are busy writing their dissertations, our second years are securing their placement roles for next year and our first years are starting their Tourism South East Host Gold course..all go at UoP! 
Liz Sharples, University Tutor, University of Portsmouth
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“Future looking good at Co-operative Holidays heading towards our first birthday! Strong sales post Xmas thanks to focus on city & short breaks. #bringon2017
Chris Smith, General Manager, Co-operative Holidays
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Mike Scott, part of Eyewitness Tours & Guild of Battlefield Guides, author, cruise lecturer and independent Tour Manager Guide. From Band of Brothers in snow in Bastogne battlefields to wine tours. Lovin’ all I do in T&T. 
Michael Scott, Council Member, Guild of Battlefield Guides

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"Flying between the UK and Miami frequently over the coming months, visiting Fathom Adonia and excited to manage her back into the P&O Cruises fleet for her first cruise in June.
Tom Driscoll, Onboard Product Delivery Director, Carnival UK
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