About Us

Established in 1956, the Institute of Travel & Tourism was set up to raise and maintain professional standards throughout the travel industry and for the benefit of its Members.

Membership of ITT is open to everyone involved in travel and tourism – whether employed by a travel agency, airline, tour operator, hotel, tourist office, car hire company or any other travel related business such as PR, law and marketing.

The Institute also welcomes travel and tourism educators and their students.

ITT provides Members with support and guidance at the same time as encouraging excellence and professionalism.

There are also many opportunities for Members to network and exchange views with industry peers and colleagues created through ITT's popular social and business events. 

Board of Directors

Click on Director for more information

Dr Steven Freudmann Paul Cowley Angela Day
Dr Peter Robinson
Stephen Bath Barbara Kolosinska Stuart Heath Claire Steiner
Phil Gardner Antonio Paradiso Danny Waine Lucia Rowe
James Lewis Donna Allcock Jane Richardson Steve Endacott

Board of Directors

Claire Steiner

Claire Steiner, HR & Talent Professional and UK Director, GTTP
Chair — ITT Education and Training Committee

An experienced HR & Talent professional for over 25 years, Claire has worked with a range of companies including tour operators, airlines, associations, technology providers, travel management companies and OTAs.

She has a particular focus and passion for next generation talent. As well as her freelance work, Claire is the UK Director for the Global Travel and Tourism Partnership (www.gttp.org), an independent, not-for-profit organization, supported by global tourism organisations, which provides multi-country educational programs designed to introduce students to career opportunities within the Travel & Tourism industry particularly in countries where Travel & Tourism is an increasingly vital part of the economy.

Since 2005 she has been a Board Director of the Institute of Travel & Tourism and Chair of the ITT Education and Training Committee leading on a number of initiatives, including the ITT Future You and Student Ambassador programmes.

Claire is honoured to be an industry Ambassador for both the international water aid charity, Just a Drop, helping raise awareness and support of their vital work to provide safe, clean water for all and the UK charity, the Family Holiday Association, the only national charity dedicated to providing British seaside breaks and day trips for families struggling with some of the toughest challenges life can bring.

Itt Chairman

Dr Steven Freudmann

Dr Steven Freudmann

ITT President

Chris Mottershead

Chris Mottershead

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ITT is the only professional membership body for individuals employed in the travel and tourism industry.

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