Training & Professional Development


One of the Institute of Travel & Tourism’s principal objectives is to raise and maintain professional standards in the industry.
ITT provides support and guidance, together with guidelines for the formal recognition of individual progress.

Continuous Professional Development is important to individuals as well as to the future of the travel and tourism industry. ITT works with partner organisations and industry professionals to provide training courses and seminars at reduced rates for Members.

Training courses

ITT works closely with a range of training providers to give you access to high quality industry training. For details of providers, including those recognised by the ITT, please contact .

Online Courses

Online training, writing and design:

  • Skills training, sales, customer service, communication, management
  • Destination training
  • Product training

On Line GDS courses:

  • Amadeus
  • Galileo
  • Sabre
  • Worldspan
  • Conversion courses

Classroom-based Training

Social Media Training

Customer Service:

  • Communication skills
  • Dealing with difficult situations¬†
  • Bringing NLP to your workplace
  • Powerful presentations and public speaking
  • Assert yourself and awaken your potential


  • Back to basics in selling
  • Advanced sales
  • Further in negotiation

Coaching and Training:

  • Coaching the coach¬†
  • Training the trainer

Management and Leadership:

  • Supervisory skills
  • New to management
  • Middle management
  • Senior management
  • Time management

Finance for non financial managers:

  • Effective budgeting

Project Management:

  • Introduction to project management
  • Advancing your project management skills

If you have a different requirement not listed above, we may still be able to help! Please contact us at with a few details:

  • the course you’re interested in
  • what your objectives are
  • an indication of how many delegates will participate in the training
  • your location
  • an indication of when you may want to deliver this training

We will then source the best provider suited to you and your business and will be in touch with you as soon as possible.


Corporate Partners
Amadeus Avis Babble Beyond Analysis Dnatatravel First Rate Hilton Worldwide ITTG Media TUI